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Cancellation Policy

Leading Through Relationships
DECEMBER 3-8, 2017

Tuition and lodging fees are due upon registration.

All cancellations or substitutions for program attendance or accommodations must be received in writing (email is fine).

Tuition refunds:

  • If you notify us by November 3, 2017 that you are unable to attend the program, we will refund your full tuition minus the $650 venue fee (or fraction thereof, see accommodations refund schedule below) that we have committed to the conference center for each person’s daily attendance.
  • No refunds will be granted for cancellations received after November 3, 2017.
  • Substitutions may be made at no cost.

Accommodations and venue fees, which are payable directly to Action Design, will be refunded according to the policies of Babson Executive Conference Center:

  • 91 to 180 days before December 3, 2017, 40%  refund;
  • 31 to 90 days before December 3, 2017, 20%  refund;
  • 30 days or less before December 3, 2017, no refund

If we can re-sell the room to someone else, we can make a full refund.

If Action Design cancels the program, we will refund everything you have paid us.  We assume no responsibility for other costs you may incur, such as non-refundable airline tickets.