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The Elephant in the Room

How Relationships Make or Break the Success of Leaders and Organizations

Despite our best efforts to create great teams and more flexible organizations, too many still look as territorial and bureaucratic as ever. That’s because we’ve overlooked the single most important leverage point for change: relationships.

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Action Science

The purpose of action science is to build knowledge people can use as they interact to make things better, whether in work organizations, in professional interactions, or in other settings.  It requires different methods for producing knowledge than the mainstream approaches of today's social sciences.  Parts I and II are devoted to this theme.  Part III describes the learning process by which people develop skill in using action science practices.

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Discussing the Undiscussable

A Guide to Overcoming Defensive Routines in the Workplace

For a good introduction to the fundamentals, we recommend Bill Noonan’s book, Discussing the Undiscussable: A Guide to Overcoming Defensive Routines in the Workplace (Jossey-Bass, 2007).  It includes a DVD with a case situation connected to exercises in the book. 

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Organizational Learning II

Organizational Learning II is the definitive work on the theory of action approach to organizational learning.

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