Creating Productive Conversations

2022 Online Workshop

The work of the leader, colleague, coach, and consultant is accomplished in conversation. This program will enhance your skill in making conversations work. It combines a strong conceptual framework with experiential learning, skill practice, and application to a real-life challenge of your choosing.

Register Now

Who Should Attend:

  • This program is for those whose professional effectiveness requires helping people learn from their different perspectives, put new ideas into practice, and build relationships based on trust and accountability.

What You Will Gain:

  • A conceptual framework for creating productive conversations that addresses both mindsets and actions;
  • A repertoire of moves for skillfully advocating your view and inquiring into the views of others;
  • Increased ability to recognize and manage your own reactions in difficult situations;
  • Awareness of the impact of blind spots and cognitive biases on relationships.

What You Will Do:

  • Meet online in a group of four to six participants led by Phil McArthur or Bob Putnam of Action Design;
  • Bring a brief dialogue case of a challenging conversation to use as learning material;
  • Apply concepts of productive conversation to a variety of case situations;
  • Practice productive conversation through role play with feedback and coaching;
  • Develop a learning plan in a 1:1 consultation with your group leader after session four.

Workshop Schedule:

Four half-day sessions in March 2022:  March 2, 9, 16, 23.  12pm – 4pm Eastern Time (US). The US goes on Daylight Time on March 13, 2022.

Can't make these dates?  Sign up to be notified of upcoming programs.

Tuition: $2,800

This program is based on over three decades of research and practice by Action Design partners in collaboration with other senior leaders in the field.

Workshop Faculty

Robert Putnam Robert Putnam
Philip McArthur Philip McArthur