11

Making Conversations Work

A Three-day program

Program Schedule: Making Conversations Work

Sunday (evening)

5:00-7:00 Registration
6:00 Dinner (for those staying at the Conference Center)
7:00-9:00 Welcome and Opening Activity

Monday

8:30-12:00 Introduction to Key Concepts
12:00-1:00 Lunch
1:00-5:00 Case Discussion and Skill Practice
5:30-7:00 Reception
7:00 Dinner

Tuesday

8:30-12:00 Case Discussion and Skill Practice
12:00-1:00 Lunch
1:00-5:00 Case Discussion and Skill Practice
6:30 Dinner

Wednesday

8:30-12:30 Case Discussion and Skill Practice
12:30 Lunch and Departure