Moving Beyond "Silo Management"

Helping senior leadership and development teams create conditions for success

.Com, the e-commerce initiative of an established company with a dominant market position in a fragmented industry, was seen as a pivotal opportunity to consolidate the market. Sales were increasing and the growth possibilities were enormous. As the president of .Com said, “We have this strategic choice in front of…

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Interview: Robert Putnam, Applying Argyris

One of the first things Chris ever said to us is that people design action to achieve intended consequences. If you help them understand the nature of the design you’d have a very powerful lever for helping people improve their effectiveness. That was the starting point for applying Chris’s ideas.

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